Executive Assistant Training
How often are you asked to take decisions in your boss absence? Things need to go fast. How are you setting your priorities?
Enhance your executive assistant skills and performance to increase the added value of your contribution to your manager and your company. Improve your interpersonal skills to take decisions confidently, suggest innovative solutions, be an effective organizer and good communicator.
In this training, Executive Assistant, will provide you with an understanding of the skills required to be an effective executive assistant. You will learn about working with your manager to understand and achieve productivity goals. You will be able to explain how to effectively manage your time and resources to be an effective executive assistant. You will also learn about key administrative soft skills necessary for working as an executive assistant.
This course then explains how to best manage meetings in regards to scheduling and communication. You will learn about tools of the trade such as email protocol, computer skills, software skills, and communication skills. You will also learn about phone and voicemail etiquette to best represent yourself and your manager when interacting with others over the phone.
This course then wraps up by discussing the process of being an effective gatekeeper. You will learn how to filter calls and emails for your manager to be most effective while also learning guidelines for handling confidential information. By taking this course you will learn the skills of an effective executive assistant. So why wait? Start learning today.
Having completed this course, you will be able to:
- Identify and discuss different types of administrative soft skills
- Describe how to effectively manage your time in the workplace
- Recognize how to use appropriate email, phone and voicemail etiquette
- Discuss how to be an effective “gatekeeper”
- Outline the importance of organizational skills